cancellation policy

At Hair Dynasty, every client is important to us. We understand that situations may come up that cause you to have to cancel or reschedule your appointment.

We require that you notify us at least 36 hours in advance. Failure to do so reserves us the right to charge a fee of 25% of your service if we see fit.

"No Shows" will not be tolerated and we reserve the right to remove you as a client of Hair Dynasty.

We empathize with our clients and understand that accidents and emergencies happen that prevent 36-hour notice for canceling or rescheduling your appointment.

Established clients are given one (1) grace appointment a year for last minute scheduling changes or cancellations.

We thank you for your support and cooperation. These policies are designed to protect the time of our team. This ensures that we can continue to deliver our promise of exceptional service.